Understanding and effectively managing cross-cultural communication is hugely important for organisations that have a diverse workforce. Do you have situations where language and cultural differences cause misunderstanding and poor communications within your team and...
Self-Awareness is having a clear understanding of your personality, your thoughts, emotions and ultimate behaviours. It allows you to better understand how you affect other people, how they perceive you and how you ultimately manage your responses to them making sure...
This everyday activity – be it in your family and social interactions, at work with your colleagues, customers, clients, patients, service users, superiors or when you are sharing your thoughts and feelings emotionally – is an art form. I love George Bernard...
In the course of my work I have found I am spending more and more time discussing the importance of this most vital success skill and how to improve it. Active listening – the essential skill we simply cannot do without! While this is a vital communication skill, it...
